One more thing….

Steve Jobs, 1984

When I was young and more than a little foolish, I was lucky enough to join a small team in Cupertino that was building a company called Apple. The year was 1981. I learned last night that during that time Apple jobbed out motherboard assembly to home-workers and housewives in Cupertino (Robert Scoble’s mother built Apple II circuit boards at home as part-time work). Yes, there was a time when Apple was that small a company, a renegade startup with two freethinking founders and an audacious vision to change the world.

I called Apple home for nearly 10 years, riding the ups and downs, learning and being allowed – no, encouraged – to take chances, becoming part of something that I only wish I’d appreciated as fully then as I do today.

I remember the first time I met Steve Jobs. I was 23 and brand new to the company. Our paths crossed in a parking lot on Bandley Drive. He walked over and asked if I worked there, who I was. His presence was so powerful I could barely whisper my reply. Over the months, years ahead, his presence grew, but fortunately – emboldened, I’m sure, by the incredible learning and collaboration Apple facilitated – so did my confidence. Like all of us at Apple I was privileged to have many opportunities to grow under his leadership.

In 1983, as Steve led Apple to its most audacious goal yet, I joined the Macintosh launch team as International Product Manager for Macintosh Accessories. That meant I was responsible for guiding the keyboards, modems, printers and other products that would support the Mac in Europe, Asia, Latin America, and beyond.

I learned many things during this incredible experience, but no lesson has stayed with me more than one that arrived on an 8 ½ x 11 sheet of paper shortly after I moved into my new cubicle in Bandley 4. I received a printout that I was asked to hang in plain sight, something written by Steve and shared with all on the extended Mac team. It read:

How is the decision you’re making right now

helping us to ship

the greatest personal computer the world has ever known

on January 24, 1984?

Read it again. “How is the decision you’re making right now helping us to ship the greatest personal computer the world has ever known on January 24, 1984?”

I may have a word or two wrong – in fact, I’d love to be corrected, and I’d love it more if someone still has a copy of that page. Fool that I was, I didn’t save it.

But if I’ve missed the exact wording, I didn’t miss the lesson. With this simple phrase, Steve Jobs introduced me, and everyone on the team, to a practice that changed the way I saw my world and managed my actions.

We didn’t use words like “mindfulness practice” back then, and my only knowledge of Buddhism had come from art history classes. Yet this calling-back to consciousness, this art of checking in and course correcting, taught me something my upbringing and education had not: the importance of the “now,” the preciousness of each moment, the essential connection between process and outcome.

As Steve evolved as a leader and as a man, he honed this very practice, taking presence and mindfulness to a world-changing level. His sense of purpose and personal responsibility shone as he continued to create, shape, inspire, and exact exceptional performance in the people he led. His incomparable Stanford commencement speech illuminates the core of his thinking, and help us all learn from the unique vision that made him, and his life, extraordinary.

I’ve shared the “How is the decision…” mantra with co-workers, clients, friends, and family countless times since 1983. It’s guided choices and actions in strategy sessions, personal planning, and even my kids’ study time at the kitchen table. I’ve shared it wherever I’ve worked – at Google, as an entrepreneur, and certainly here at Eastwick. Time and again it brings people back to the essential priorities. It eliminates the chaff of distraction, overrides shiny objects, and cuts through the noise of easy ways out.

Today, I feel deeply grateful to share it here, offering it in hopes that maybe you’ll pick it up, make it your own. Use it to help shape your own audacious dream, something driven by hunger and foolishness and focus and purpose, because that is what Steve showed us is possible. Use it with the absolute conviction that every life and every moment matters, because we’ve seen that this can be true. Use it to expand your potential to be great – perhaps insanely so – in some way that matters to you.

And use it to remember an incomparable man who has touched so many lives in small or course-changing ways. Thank you, Steve, for teaching us the power of a moment. Thank you, Steve, for all that you’ve taught us.

 

 

16 thoughts on “One more thing….

  1. Ellen, thank you for sharing your memories about an amazing man and amazing times. Steve’s contribution to my world goes beyond products. If it wasn’t for Apple, I never would have met my wife. I never would have spent time in Italy. And I would not have the wonderful kids I have today. I would not bleed six colors.

    Sure, the products changed my life, too but it’s the personal impact I’m thinking about today.

  2. Great to read so many stories about how being connected to Apple changed people’s lives. While I’ve only visited Cupertino and worked at an Apple retail store, there’s something about Steve’s aura that permeated everything Apple did and does.

    Thank you for sharing.

  3. I don’t cry easily.
    I admit it even more rarely.
    But this morning, sitting in my workshop, the tears just came.
    He mattered.
    r

  4. ellen, that’s a wonderful insight into one of the things that made apple insanely great. so exciting to have been there at the creation!

  5. Thanks Ellen. I’ve worked like that ever since. In fact, I think I can find my mac model 0001, I might bring it to Zot’s on Friday. A few of us are gathering, and now it has an even more special meaning.

  6. Three of my “offspring” have worked at Apple: Ellen, Scott as the Project Manager for Newton, and my wonderful son-in-law Charlie Oppenheimer who as I recall was a Director there. Ellen’s words made me cry – not only because of her thoughts on Steve, but what a parent tries to instill in their kids- the qualities that make for a better world. All Hail to Steve,I felt I knew him trough my family’s contacts and bless him for what he has done for all of us. Such a great man does not enter our lives often and Steve did.

    Thank you Ellen

  7. Pingback: Introspection and Straight Talk | OtherThanThat

  8. Ellen, thank you so much for sharing. What a great story and important lesson. We are lucky to learn from you carrying this message. Thank you.

  9. Ellen,
    I love your story about Steve. He has changed my life in a profound way on more than one occasion.

    Thanks for giving his lesson to those of us who did not work at Apple. :)
    Tomk

  10. Steve Jobs is my hero and i thank you for sharing your memories so exquisitely. I hardly use Linkedin and facebook but am glad to have taken the time to click on your blog…and preparing to purchase my very first Apple product-an iPad2…it’s about time!

  11. Ellen,

    What a wonderful reminder of how to lead with a strong vision and inspire others. Thank you for sharing with us what you’ve learned and for giving us a glimpse of Apple’s youthful phase.

    Kristoph

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